“The Customer is King!” While it may not be a new saying, today it’s more important than ever. Nowadays, consumers have more options than ever before. That means, if...
No longer the stuff of science fiction, artificial intelligence (AI) has arrived. However, there are no post-apocalyptic landscapes or homicidal robots; rather, the technology is being used to improve...
A conclusion is only as good as the data that informs it. Researchers understand this, so those conducting surveys strive to obtain the most accurate results. This means survey...
Surveys are a great way for companies to learn more about their customers. Because it can be such an effective way of gathering information, more surveys are being conducted...
A new study shows that job unhappiness is at a “staggering all-time high,” with unengaged or unsatisfied employees leaving their jobs as part of the “Great Resignation.” Although employers...
At a time when many companies struggle to find and keep good employees, many are looking for ways to increase employee engagement and improve morale. One way to accomplish...