BLOGS

Topic:
Customer Experience, Customer Insight

How To Survey Through The Customer Lifecycle & 10 Best Practices

There is a famous quote that says, “Life is a journey, not a destination.” The same could be said for the customer lifecycle. As it is known in marketing,...

Holiday, Online Survey, Picture Survey

7 Summertime Survey Considerations With Examples

Ah, summertime, that hot but happy season when the sun stretches its rays like a lazy dog waking from a nap. Vacations are planned, the kids are tasting freedom...

Questionnaires, Types of Surveys

How To Create a Follow-up Survey & Questions To Ask

“The fortune is in the follow-up.”  – Jim Rohn Rohn, an American entrepreneur, author, and motivational speaker who passed in 2009, understood the importance of follow-up. He would often...

Customer Experience, Customer Insight

7 Reasons To Use Customer Retention Surveys

They say it is much cheaper to retain a customer than it is to acquire a new one. But is this an arbitrary statement? And who exactly are they?...

Features, Online Survey, Research, Sampling

5 Reasons To Avoid Cutting Corners When Creating Surveys

Taking a shortcut is all about finding more efficient or faster ways of doing something without sacrificing quality or integrity. On the other hand, cutting corners means skipping steps...

Customer Insight, Product Evaluation, Shopping

7 Benefits of Pricing Surveys & 7 Times To Use Them (With Pricing Survey Examples)

“The greatest wealth is to live content with little.” – Plato “You get what you pay for.” – Gabriel Bell “Price is what you pay, value is what you...