As business owners or marketers, we hate to see people go – but it happens. The best thing we can try to do is to learn why, which is...
The holidays – love ‘em or hate ‘em, what’s not to love about an ugly holiday sweater contest? These gaudy garments can make you laugh and cringe, all in the...
Pareto’s rule says that 20% of your customers provide 80% of your total profits. That means collecting and analyzing data about new potential new customers is important for predicting...
Shaken, or stirred. That’s the definition of “churn,” which is often applied to the process of making butter from milk. Of course, we’re not blogging about butter. Churn in...
How do you celebrate Thanksgiving? How was your turkey dinner? And do you know how the holiday got started? Whether it’s a fun poll, a restaurant survey, or a...
The Dutch Gold bear-shaped honey bottle. The blue Tiffany & Co. box. The Pringles can. There are many examples of iconic packaging, and you can bet there was a...