If you’re looking for feedback on customer satisfaction, a survey for customers and guests can be a quick, efficient way to know how to improve. Not everyone will have...
Nearly 50% of American workers say they are very satisfied with their current job, and another 30% are somewhat satisfied. The remainder report being either somewhat dissatisfied or very...
Researchers and marketers collecting data through surveys typically break down their results into two different categories: quantitative data and qualitative data. So what is the difference between each form...
How likely are you to recommend us to a friend or colleague? You’ve certainly seen that question before on a survey. It’s a prime example of an NPS question....
Generation Z seems to elude a lot of marketers and researchers. For a while, this group was lumped in with Millennials, as they were all seen as young adults....
NPS surveys let you know where you stand with customers, but they have to be done right. Here are ten NPS survey best practices.