Branding, Customer Insight, NPS, Online Survey, Research

How to Improve NPS in 8 Easy Steps

Your NPS lets you know how you’re doing with customers. Improving your NPS means you’re doing a better job! Here’s how to improve your NPS.

Branding, Customer Insight, NPS, Online Survey, Survey Questions

How to Use NPS Data to Improve Customer Experience

Customer experience consists of everything from the customer’s first interaction with your company to their last. Using NPS data, you can improve that experience!

COVID, Customer Insight, Online Survey, Survey Examples

How to Create a COVID-19 Work From Home Survey

As the country begins reopening from the COVID-19 pandemic, many are wondering if a work from home policy should remain in place.

COVID, Customer Insight, Employee Surveys, Mobile, Online Survey, Survey Examples

25 Employee Survey Questions: COVID Return to Work Guidelines

As the country begins to open and employees return to work, many may still have coronavirus concerns. Here’s what to ask them.

Customer Insight, Online Survey, Survey Examples

How to Get Employee Feedback During COVID19

Create your first survey, form or poll now! Although remote work has picked up in recent years with nearly 20% of employees working from home a few days or...

Customer Insight, Online Survey

How to Capture Customer Feedback in Physical Locations

Whether you run a local store or a global franchise like H&M, McDonald’s, Subway, or Zara, collecting location-based feedback is a must. That’s why you’ve likely seen kiosk surveys...