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7 Reasons To Use A Cancellation Survey & Questions To Ask
No company likes to see a customer leave. For one, it’s been drilled into all of us that it costs a lot more to acquire a new customer than...
Understanding Feedback Culture & Creating Feedback Surveys
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates As this quote shows us, not only was Gates a tech whiz, he...
10 Ways To Battle Survey Bots (And Why They Attack)
A bot, short for “robot” of course, is a software app that’s programmed to perform automated tasks online. They go to work on their own, toiling away at repetitive...
7 Summertime Survey Considerations With Examples
Ah, summertime, that hot but happy season when the sun stretches its rays like a lazy dog waking from a nap. Vacations are planned, the kids are tasting freedom...
5 Reasons To Avoid Cutting Corners When Creating Surveys
Taking a shortcut is all about finding more efficient or faster ways of doing something without sacrificing quality or integrity. On the other hand, cutting corners means skipping steps...
How To Test Employee Knowledge with Surveys and Quizzes
Are your employees meeting company goals? Following company policy? How about keeping customers satisfied? These are just some of the many questions that company leaders should be regularly asking...