Relationships: there’s the good, the bad, and the ugly. Some relationships are rocky, while some are smooth sailing. They may be broken but fixable, or completely beyond repair. Either...
Businesses both big and small often rely on surveys to gather information from customers, non-customers, and employees. Many business surveys have different goals; for example, one survey may ask...
Is a picture really worth 1,000 words? Try 60,000 of them! Studies show that humans process visuals that many times faster than text. In fact, it takes just 13...
Generation Z seems to elude a lot of marketers and researchers. For a while, this group was lumped in with Millennials, as they were all seen as young adults....
Today, customer service is king – and it’s critical for any business that wants to compete in a crowded marketplace. Forbes reports that more than 95% of customers say...
Marketers, retailers, and researchers are always looking to collect feedback from customers. They want to know if the service was good, what could be improved upon, and overall satisfaction...