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7 Reasons To Use A Cancellation Survey & Questions To Ask
No company likes to see a customer leave. For one, it’s been drilled into all of us that it costs a lot more to acquire a new customer than...
Understanding Feedback Culture & Creating Feedback Surveys
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates As this quote shows us, not only was Gates a tech whiz, he...
How To Create a Follow-up Survey & Questions To Ask
“The fortune is in the follow-up.” – Jim Rohn Rohn, an American entrepreneur, author, and motivational speaker who passed in 2009, understood the importance of follow-up. He would often...
How To Create a Successful Webinar Survey & Questions To Ask
Webinars continue to fuel successful marketing initiatives and learning platforms. But not all webinars are created equal. If you’ve attended a virtual event in the past – and it’s 2024,...
What Is A Closed-Loop Survey & Five Steps To Closing The Loop
When we talk about “closing the loop,” we’re not referring to that childhood method of tying shoelaces! In business, closing the loop refers to completing a cycle or ensuring...
How To Gather Data with a Proper Quantitative Survey in 10 Steps
“Statistics are the triumph of the quantitative method,” wrote 20th century Franco-English writer and historian Hilaire Belloc. Today, acquiring quantitative data is easier than ever using online surveys, a...