Online Survey, Types of Surveys

How To Use An Exit Intent Survey + Pros & Cons

“Hey, where you going?” In a nutshell, that’s the gist of an exit intent survey. These online surveys are designed to capture feedback from website visitors who are about...

Online Survey, Types of Surveys

7 Reasons To Use A Cancellation Survey & Questions To Ask

No company likes to see a customer leave. For one, it’s been drilled into all of us that it costs a lot more to acquire a new customer than...

Employee Surveys, Online Survey, Types of Surveys

Understanding Feedback Culture & Creating Feedback Surveys

“We all need people who will give us feedback. That’s how we improve.”  – Bill Gates As this quote shows us, not only was Gates a tech whiz, he...

Questionnaires, Types of Surveys

How To Create a Follow-up Survey & Questions To Ask

“The fortune is in the follow-up.”  – Jim Rohn Rohn, an American entrepreneur, author, and motivational speaker who passed in 2009, understood the importance of follow-up. He would often...

B2B / B2C, Event, Types of Surveys

How To Create a Successful Webinar Survey & Questions To Ask

Webinars continue to fuel successful marketing initiatives and learning platforms. But not all webinars are created equal. If you’ve attended a virtual event in the past – and it’s 2024,...

Customer Experience, Types of Surveys

What Is A Closed-Loop Survey & Five Steps To Closing The Loop

When we talk about “closing the loop,” we’re not referring to that childhood method of tying shoelaces! In business, closing the loop refers to completing a cycle or ensuring...