Nearly 50% of American workers say they are very satisfied with their current job, and another 30% are somewhat satisfied. The remainder report being either somewhat dissatisfied or very...
Researchers and marketers collecting data through surveys typically break down their results into two different categories: quantitative data and qualitative data. So what is the difference between each form...
Today, customer service is king – and it’s critical for any business that wants to compete in a crowded marketplace. Forbes reports that more than 95% of customers say...
Marketers, retailers, and researchers are always looking to collect feedback from customers. They want to know if the service was good, what could be improved upon, and overall satisfaction...