Customer Insight, Online Survey, Research
5 Types of Market Segmentation & How To Segment Markets Effectively
Are you targeting the right audience? Are you providing a good customer experience? Or are you throwing money down the drain trying to appeal to a group that’s not...
Branding, Customer Insight, Online Survey, Survey Questions
7 Reasons to Conduct a Product Experience Survey + Sample Questions
We’ve talked a lot about the customer experience in the past – but what about the product experience? While customer experience may be king, product experience is just as...
Survey Examples
How to Find Your Happy Employees (+ Benefits of High Satisfaction Rates)
Happy employees are more productive and likely to stay. Learn how to find them and how to conduct surveys to monitor levels of satisfaction.
Online Survey, Polls, Survey Examples, Survey Questions
How to Use Social Media Surveys (+ Benefits & Tips)
Whether you’re active on social media or actively dislike it, its power cannot be denied – especially when it comes to social media surveys. Today, more than 3.5 billion...
Customer Insight, NPS, Online Survey, Survey Questions
5 Reasons to Conduct a Customer Experience Survey +20 Survey Questions
Are customers happy with your product or service? Are they happy enough to tell others about it? How do they actually feel about your brand? These are all questions...
Online Survey, Tools
How to Get Anonymous Feedback Using Online Surveys
When you’re asking someone for feedback, whether it’s a customer, employee, student, or just about anyone else, sometimes you want to make it known that their responses will be...