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Delighted Alternative
The Net Promoter Score (NPS) is a powerful tool for measuring customer satisfaction. Because of its popularity, several companies have begun specializing in this methodology. One such company is...
AskNicely Alternative
Because of the power and popularity of the Net Promoter Score (NPS), a tool for measuring customer satisfaction, several companies have begun specializing in this methodology. One such company...
The Ultimate Guide to Net Promoter Score and NPS Surveys in 2025
“The Customer is King!” While it may not be a new saying, today it’s more important than ever. Nowadays, consumers have more options than ever before. That means, if...
How to Calculate NPS (+ NPS Examples)
How likely are you to recommend us to a friend or colleague? You’ve certainly seen that question before on a survey. It’s a prime example of an NPS question....
15 NPS Survey Best Practices You Need to Know
NPS surveys let you know where you stand with customers, but they have to be done right. Here are ten NPS survey best practices.
5 Reasons to Conduct a Customer Experience Survey +20 Survey Questions
Are customers happy with your product or service? Are they happy enough to tell others about it? How do they actually feel about your brand? These are all questions...